Users of the Reservation System have direct access to the vast GTA database of hotels, hotel reports, sightseeing tours and apartments. The system indicates major trade fair dates, which could create price fluctuations, or other remarks affecting accommodation availability.

Major global destinations feature city maps showing exact hotel locations. These can be printed and given to passengers as an added service. Information on many hotels is supported by interior and exterior images to provide a realistic view of the properties.

The features rich system and high functionality of the GTA Reservation System enable clients to 'look and book' online - direct from the vast selection of accommodation pre-allocated to GTA - completing the transaction in real time with immediate confirmation of bookings.

The GTA online reservation system is one of the very few that allows access to live inventory.

The sheer volume of the GTA global business provides the company with enormous buying power. GTA's negotiators contract with hotels and services to obtain allocations at the keenest and most competitive prices, which can then be passed onto its clients.

Approximately 15,000 bookings processed each day

More than 20,000 properties, owned by international chains or small independent hotels, are featured on the unique GTA Reservation System.

GTA Buying Power

• Paris 920,000 bed nights 2003
• London 890,00 bed nights 2003
• London is also expecting to reach 1.2 million bed nights in year 2004 - an increase of 35% on the previous year.

Outstanding personal service lies at the core of GTA's global network operation. Each client is assigned a personal account manager to build up knowledge of specific business requirements to ensure continuity of service. A regular courtesy call from staff is made to clients to check that they are completely satisfied with the service they are receiving.

Any queries are promptly and efficiently dealt with by specialist teams which are in constant touch with contracted hotels worldwide, individual country offices and GTA clients.

Many clients have worked with GTA since its inception. The company actively encourages close partnerships, which it believes are the basis for successful trading. The company promotes regular face-to-face communications. Overseas clients frequently visit GTA head office in the heart of London to keep in touch with business issues, market opportunities and new services.

Personal communications - whatever the country - is another major strength of the GTA organisation.

GTA staff can converse in a wide variety of languages in the daily routine of dealing with international business and determining the exact requirements of clients.

GTA is always keen to deliver value- added services to its clients. The company strives to give clients as many market advantages as possible to help them achieve business growth - and remain streets ahead of any competition.

Whenever GTA negotiate a special deal with suppliers, it produces special promotions which can be passed onto clients' own customers.

promotions to stimulate business and add consumer appeal to any tour

Examples…….

• free half day tour of Hong Kong or Kowloon when booking a hotel
• 60% discount on a winter special harbour cruise in New York
• a free sightseeing bay cruise of San Francisco
• a coach tour of London free with every London hotel booking!

Thousands of GTA contracted hotels and local land services are featured in the seasonal tariffs detailing exclusive GTA confirmed prices. To assist clients with promotions GTA identifies 'Best Buys'. All this business-critical information can be accessed via a GTA Tariff Viewer program, supplied to travel partners and enabling each one to create their own brand tariffs and promotions.

The Tariff viewer allows searches by category of hotel, location, price and Best Buys. It is also possible for travel partners to mark up GTA rates in a variety of ways and export our data to a variety of databases.

The Data Department at GTA maintains one of the world's largest tour operator databases.

In addition to accommodation, thousands of land service contracts in each country are negotiated by specialist staff located around the world.

Over 3 million travel product items featured

services are all available at exclusive GTA rates

Vast amounts of information - ranging from major trade fairs and convention schedules, to the opening and closing times of a local museum or a favourite cathedral or restaurant - are all collated and managed by the GTA Data Department through its global network of information co-ordinators.

This comprehensive database is the culmination of 30 years of experience in defining and supplying the needs of every single nation. It is continually updated and extended, thus providing enormous scope and flexibility for both GTA and its partners to create unique itineraries and creative packages for individual travellers.

Any request for special services is researched in an effort to deliver precisely what the client wants - rarely is anything considered too extreme or too difficult to deliver.