| Groups |
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| Sales
Group Travel generates approximately
half of GTA's global business,
the vast majority travelling to multi-destinations.
GROUPS PER YEAR: 22,000 groups 660,000
passengers.
The scope for group travel is enormous
and ranges from favourite worldwide city options to exciting
new emerging destinations for more adventurous travellers.
The average group visits five countries and will be on tour
for approximately 16 days.
GTA
handles the full spectrum of tours, from the biggest global
series involving multi-destinations, to one-off leisure groups,
special interest groups and incentives for corporate business.The
division operates in a consultancy environment offering a
one-stop-shop approach for all travel and tourism products.
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Group Culture
- one stop shop
- consultancy approach
- worldwide choices
- largest database of options
- creative itineraries
- dedicated account managers
- own brand itineraries
- personal service
- continuity throughout planning
and operation
Individual group arrangements are handled
by specialist divisions located at GTA
sales and service offices around the world.
Each office operates a high-level consultancy
service to advise and co-ordinate every aspect of a tour from
hotel reservations, travel bookings and all local services.
It offers continuity of service from proposal stage right
through to the end of the tour.
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| Series Tours
Many of GTA's
most successful clients are major tour operators with series
itineraries. GTA's worldwide
network can deliver expert advice and smooth operation wherever
the client group are coming from and wherever they are going.
The company aims
to provide the best prices, reduce administration costs and
help to keep each client on the cutting edge of the travel
industry.
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| One-off Leisure Groups
This option offers a customised personal
service for group travellers with more than 10 passengers.
Imaginative tailor-made itineraries are compiled by GTA
consultants to meet specific group criteria and budgets.
Whatever size group you are planning,
a specialist GTA manager - experienced
in your particular market arena - will evaluate your group
request and be responsible for the smooth running and continuity
of your group tour from beginning to end.
The GTA
operation works together with clients to bring global strength
with a truly personal touch.
Special Interest Groups
Special itineraries are arranged to
address the needs of study or common interest groups. National
heritage and religious pilgrimages - particularly in the year
of Oberammergau and 2000 A.D - are among the most popular
for the US markets.
Other clients opt for architectural
and sports events, seasonal shopping at Christmas, garden
tours, student tours or even Second World War tours for veterans.
The highly efficient data network combined with the GTA
travel and special interest experts offer an unrivalled service
and resource.
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| Incentives
Illustrating its flexibility and response
to market demand GTA has developed
an incentive division to work with travel industry partners
to target the corporate market.
The complete incentive process is
handled by a dedicated team of marketing and travel experts
who arrange everything from inspection trips, programme development,
planning and logistics, through to the smooth running of the
programme.
The GTA
co-ordinator will maintain contact throughout any tour and
even accompany a client tour if required. De-briefing with
the client and analysing feedback is all part of the highly
personal service.
GTA
has organised many major incentives for business-to-business
clients and is particularly adept at addressing the needs
of the corporate market:
| IBM |
Glaxo Welcome |
Toyota |
| Standard Life |
Philips Electronics |
AEG |
| Phillip Morris |
Mobil |
R. J. Reynolds |
| Novartis |
Loreal |
B.P. |
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Benefits of working with GTA
Partnership
GTA
has the same goal as its clients - to win business and deliver
client expectations. By working together in close partnership,
detailed requirements can be met and a successful group tour
delivered.
From the point of request, turnaround
is fast, accurate and competitive - backed up by a highly
personal service.
A GTA
manager experienced in a particular country region or specialist
market area carries out an initial evaluation of group requests.
Utilising extensive travel knowledge, creative travel alternatives
are researched, checks made on any conflicting events or national
holidays, and the best-priced solution confirmed to suit individual
needs.
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| Buying Power
High volume of traffic generated from the
GTA global network gives the
company immense buying power. Consistently high levels of
hotel bookings enable the company to negotiate the best competitive
prices which in turn are passed onto clients.
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| Proposals
The comprehensive GTA
proposals and detailed itineraries are legendary, with the
aim of presenting detailed proposals within 24 hours - or
48 hours where there is a time zone difference.
A range of actual contracted hotel
options, itemising price breaks in increments of five passengers,
is provided at proposal stage. Nothing is left to chance.
Checks are made on local public holidays or special events
to ensure that there are no conflicts or price variations
during peak exhibition or trade fair dates.
Single supplements are listed and a
day-by-day, event by event itinerary is completed with multi-destination
distances and transfer times.
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| Silent Partner
GTA
is very comfortable to remain a discreet partner in any business
deal, providing clients with a range of highly professional
resources to help them deliver a seamless service. We work
in the background enabling clients to promote their own brands
and build on personal contacts and relationships.
Our network of 25 sales & service offices
and various associate partners around the world means that
GTA can take care of its clients,
wherever they are located.
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Technology
The GTA
advanced bespoke systems deliver efficiency, choice and accuracy
giving clients that business-critical platform to enable them
to respond rapidly. Continual investment in technology has resulted
in state-of-the-art systems that ensure reliable communications
between all GTA's worldwide offices
as well as hundreds of travel clients.
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Own Branding
GTA
supports the promotion of clients' own brands. GTA
will be as discreet as clients wish and act as a hidden partner
so that tour operators can maintain control of their own product.
It may be as simple as ensuring appropriate coach signs are
used on tours or as complex as training the GTA
tour escorts in other companies' styles and cultures. Which
ever course GTA clients choose,the
company will aim to inspire with confidence and trust.
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Languages
The in-house multi-lingual capabilities
provide an essential resource in planning the fine details of
a tour and ensuring accuracy of itineraries regardless of the
origin of the group. All major European languages are available
at GTA as well as Arabic, Hebrew,
Japanese, Mandarin, Cantonese and many other Chinese dialects,
giving clients the comfort of knowing that someone speaks their
language. |
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Database
The continuous investment programme in
IT solutions and its aggressive e-commerce strategy has significantly
strengthened the GTA market leading
position and enabled it to offer clients cutting edge services.
The unique reservations system featuring
precise details of in excess of 20,000 worldwide hotel options
and an almost endless choice of local services in more than
70 countries, means faster and more accurate information.
The Group Division at GTA takes
care of every aspect of a client's tour, from hotels and local
transfers ( including ship, ferry, car, rail or helicopter
options), to theatre and museum tickets, banquets or restaurant
bookings, or special packages for trade fair visitors and
exhibitors.
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