Commencing on 18 July 2016, staff from GTA’s offices will race to visit over 950 hotels in 60 major destinations across the globe to thank hotels’ front-line reservations teams for their high standards of cooperation and support, as well as the world-class welcome and great service they provide to travellers who have been booked through GTA.
Successfully launched in 2015 in Asia-Pacific, Middle East and Africa (APMEA), the GTA Reservations Appreciation Week becomes a global initiative with teams in Europe and America also joining forces this year to recognise the high standards of co-operation, contribution and support GTA receives from front-line reservations teams.
From Sydney, Bali, Shanghai, Singapore, Tokyo, Delhi, Cape Town, Dubai to Budapest, Rome, Berlin, Paris, London, Dublin, New York, Miami, Las Vegas, San Francisco, Honolulu, Lima, Buenos Aires or Rio de Janeiro, GTA staff will be on tour to present a small gift and a card to say ‘Thank You’ to local reservations teams for their hard work and dedication to provide seamless fulfilment and world-class customer services to travellers who have been booked through GTA.
Stuart Dale, Vice President of Sourcing for Americas, says: “Working with so many great hotel partners around the world, we can sometimes forget to recognize them for the support and hard work that they put into our business. The Reservations Appreciation Week is about not only acknowledging these efforts but is also providing an opportunity to put faces to the names and to get to know our partners even better. We know that the Reservations Departments in the hotels work tirelessly behind the scenes to ensure that our mutual clients’ experience is as smooth as possible and therefore it simply affords us the opportunity to say ‘Thank You’“.
The expertise and experience of its people have always been an important part of GTA’s success, complementing the market-leading performance of its cutting-edge technology solutions. Coupled with its authoritative presence in ‘hot spots’ and rising destinations and source markets, the global travel distributor makes it easier for its partners to sell more.